Reference

hobi4d Privacy Policy In Plain English

hobi4d Privacy Policy explains what we collect when you create an account, verify your phone, use DANA or QRIS, and open pages such as Aviator or Super Bingo.

Account clarityWallet recordsDevice choicesContact path
hobi4d hobi4d Privacy Policy In Plain English
CONTACT ROUTES

Three Ways To Raise A Privacy Request

A clear contact path helps you ask about your data without explaining the same issue repeatedly. Start from the support route available inside your account and include the email or phone detail connected with your profile. We may ask for an account step, such as phone verification, before discussing private records. That check protects your account whether you are using a mobile browser in Bandung or a desktop device.

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Account support

Use the support path inside your signed-in account to ask what personal details are held, why they are used, or which records connect to your phone verification.

Wallet evidence

For a DANA, OVO, GoPay, QRIS, or bank transfer question, send the payment reference and date rather than a wallet password; we use those details to locate the relevant record.

Access concern

If a privacy request follows an unfamiliar sign-in, tell us the device type and account step you completed. We can direct the matter through the account security contact path.

HANDLING DETAILS

How We Handle Your Account Data

We keep this policy practical by linking each data use to an account task you can recognise. Registration details support your profile, device signals help identify a session, and payment references connect…

Account records

We use registration details and phone verification to create and protect your account. If you ask for a copy or correction, include the contact detail attached to the profile so we can identify the right record.

Cookie choices

Cookies and similar browser storage can keep a sign-in session working and remember page settings. You can manage stored data through your browser controls, although removing it may require another account sign-in.

Device signals

A mobile browser or desktop session may send device and connection signals that help us spot unusual access. We use these signals for account protection, not to request your DANA or OVO password.

Payment references

DANA, GoPay, QRIS, bank transfer, and virtual account activity can leave a reference, amount status, or time record. Those details help match a cashier event without exposing a wallet login credential.

Retention period

We retain personal and transaction records only for the period needed for account operation, security checks, dispute handling, or a legal requirement. When a retention need ends, deletion or anonymisation may follow.

Changes and requests

You can ask us to correct inaccurate details, explain a data use, or remove eligible information through the account support route. We may verify your identity before making a change to private records.

Privacy Policy Questions Before Registration

These answers focus on the questions we expect before you open an account or connect an Indonesian wallet. They explain the practical path for data requests, device records, cookies, payment references, and account access. If your situation is not covered, use the support route inside your account and include enough detail for us to locate the relevant record.

It covers account details, phone verification, sign-in and device records, cookies, support messages, and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity.

Phone verification helps connect you to the correct account and protects private records during support contact. We may request that step before discussing, correcting, or removing account information.

Yes. The policy covers cookies, session storage, device signals, and connection details created when you use a mobile browser or desktop browser to access your account.

We may retain a payment reference, status, amount record, and time connected with the account. We do not need your wallet password to match a QRIS, DANA, OVO, or GoPay event.

Use the support route inside your account and identify the phone or email connected with your profile. We may verify your identity before providing a copy or changing private records.

You may request removal of eligible personal details through account support. Some transaction, security, or legal records may need to remain, and we will explain that reason in our response.

No. Access or eligibility depends on local law. The Privacy Policy explains data handling only, while your ability to use account or wallet functions remains subject to applicable local requirements.